Monday, October 25, 2010

Characteristics of a Good Report

• A well-written report “tells a story”. A report must answer the following questions: who, what, when, where, why, how and how much.

• Facts is stated accurately

• Explain the regulations and apply it to the facts.

• Report must stand alone

• List the interviews and documentation you reviewed in the report.

• Provide responsible authority the information they need to get a fair decision.

• A report must be complete

• Address all allegations and emerging allegations during the investigation.

• Explain how you addressed these allegations.

• Discuss all evidence

• Thoroughly discuss and analyze the rule and regulations pertaining to the investigations.


• A report must be clear and logical. A person that has no knowledge of the case must be able to understand how you reached your conclusion.

• Use direct and clear language.

• Present all information in a logical manner (from facts to conclusion)

• You must convince the reader that you r conclusion are supported by the facts you gathered.

• Make a clear distinction between facts, assumptions, conclusions and
opinions.

• Avoid emotional, judgmental or value-laden words.

• Use a simple, direct approach.

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